Project Echo vs UserJot
UserJot and Project Echo both reject per-user pricing and ship feedback, roadmap, and changelog in one product. The differences show up in free-plan limits, integrations, API access, and which Pro features are live today.
Pricing comparison
Both products use flat, feature-based pricing with unlimited end-users. The main commercial difference is what each free and paid tier unlocks.
Project Echo
Unlimited boards on free
Unlimited workspaces, boards, team members, and end-users. Portal, roadmap, changelog, API, MCP, webhooks, and identity masking included.
One Pro tier — flat price
Or $290/year (~$24/mo). Custom domain, remove branding, and additional Pro capabilities (some still rolling out).
UserJot
Board cap on free
Unlimited users and posts, public roadmap and changelog, limited admin roles and a small number of feedback boards (about 2).
Flat tiers by feature set
Starter (~$29) adds custom domain, private boards, guest posting, and limited integrations. Professional (~$59) unlocks unlimited boards, SSO, and unlimited integrations.
Neither product meters tracked users the way Canny does. Bills stay predictable as your audience grows; you upgrade for features like custom domains, branding, or higher board/integration limits.
Feature comparison
An honest look at what each product offers today. “Coming soon” and plan badges mean the capability is planned or gated — not a full checkmark. Rows are only included when we could verify the competitor’s side from public product or pricing pages.
| Feature | Project Echo | UserJot |
|---|---|---|
| Pricing & limits | ||
Pricing model | Flat (Free / Pro) | Flat (Free / Starter / Pro) |
Unlimited end-users on free | Yes | Yes |
Unlimited boards on free UserJot free typically includes a small board allowance; unlimited boards are on higher tiers. | Yes | No |
Unlimited team members on free UserJot free includes a limited number of admin roles; Project Echo invites unlimited team members on Free. | Yes | Partial |
Unlimited workspaces | Yes | Partial |
Unlimited feedback posts | Yes | Yes |
Custom domain entry price | Pro $29/mo | Starter ~$29/mo |
Price scales with tracked users | No | No |
| Feedback collection | ||
Public feedback portal | Yes | Yes |
Voting on requests | Yes | Yes |
Comments & discussion | Yes | Yes |
Internal notes / private comments | Yes | Yes |
Multiple boards | Yes | Yes |
Private boards | Yes | Starter+ |
In-product / SaaS widget | Yes | Yes |
Guest posting without account | Partial | Starter+ |
Similar-request / AI duplicate detection | Yes | Yes |
AI Autopilot from support tickets & calls Neither matches Canny-style Autopilot capture from Gong/Intercom/Zendesk today. | No | No |
| Roadmap & changelog | ||
Public roadmap | Yes | Yes |
Private / internal roadmap | Yes | Yes |
Public changelog | Yes | Yes |
Notify voters when features ship | Yes | Yes |
| Branding & portal | ||
Custom domain | Pro | Starter+ |
Remove vendor branding | Pro | Paid |
Mask identities on public surfaces | Yes | Professional |
| Team & permissions | ||
Invite the whole team on free | Yes | Partial |
Unlimited admin roles | Coming soon | Professional |
Granular user permissions | Coming soon | Partial |
SSO | Coming soon | Professional |
Automatic / JWT login for portal | Yes | Starter+ |
| Integrations | ||
Slack | Yes | Partial |
Notion sync | Yes | No |
Webhooks | Yes | Partial |
Unlimited integrations | Partial | Professional |
Project tools (Jira, Linear, etc.) | Coming soon | Partial |
CRM integrations | Coming soon | No |
| API & agents | ||
REST API on free | Yes | No |
MCP server for AI agents Project Echo includes an MCP server on the free plan for agent workflows. | Free | No |
| AI & automation | ||
AI duplicate detection | Yes | Yes |
Request scoring / prioritization | Yes | Partial |
AI Autopilot discovery | No | No |
| Enterprise & revenue | ||
MRR / revenue attribution | Coming soon | No |
Custom user properties | Coming soon | Partial |
Custom SMTP | Coming soon | No |
Advanced CRM / support integrations | Coming soon | No |
| Privacy | ||
Public identity masking | Yes | Professional |
Internal-only notes | Yes | Yes |
When should you choose UserJot?
1. You want flat pricing without tracked users
Like Project Echo, UserJot rejects per-user metering. If its Starter/Professional packaging matches the features you need, it can be a strong peer alternative.
2. Starter unlocks the branding features you need first
UserJot’s Starter tier (~$29) is positioned around custom domain, private boards, guest posting, and limited integrations — useful if that bundle is exactly what you will buy.
3. You need Professional gates like SSO now
UserJot lists SSO and unlimited integrations on Professional. If those are required on day one, compare that tier directly to Project Echo’s coming-soon enterprise items.
4. You prefer UserJot’s product UX and roadmap
Both products cover feedback, roadmap, and changelog. Choosing UserJot can still be right when the workflow and UI fit your team better after a hands-on trial.
When should you choose Project Echo?
1. You want unlimited boards on Free
Project Echo Free includes unlimited boards. UserJot Free typically includes a small board allowance, with unlimited boards on higher tiers.
2. You want to invite the whole team on Free
Project Echo invites unlimited team members on Free. UserJot Free includes a limited number of admin roles on public comparisons.
3. You want API and MCP without paying
Project Echo includes REST API and an MCP server on Free. UserJot does not match that free-tier developer surface in our comparison.
4. You want Notion sync and identity masking earlier
Project Echo includes Notion sync and public identity masking on Free. UserJot gates identity masking behind Professional in public materials we reviewed.
Ready to make the switch?
Start with unlimited boards, users, and teammates on Free. Book a founder demo if you want a side-by-side walkthrough first.
